Privacy Policy
Last updated: April 2026
Who We Are
NaviAI (naviaiglobal.com) is a maritime intelligence platform based in Piraeus, Greece. Contact: support@naviaiglobal.com
What Data We Collect
- Account data: name, email address, company name
- Usage data: features used, queries made, session duration
- Maritime data: vessels, cargoes, fixtures you enter
- Payment data: processed by Stripe — we never see your card details
- Communication data: emails you send through our platform
How We Use Your Data
- To provide the NaviAI service
- To generate AI-powered recommendations (rate estimates, matches)
- To send your daily market briefing (if enabled)
- To improve our matching algorithm
We NEVER sell your data to third parties
We NEVER use your fixture data to train models for competitors
Data Storage & Security
- All data stored on Supabase (Frankfurt, Germany — EU servers)
- Encrypted at rest and in transit (TLS 1.3)
- Payment processing by Stripe (PCI DSS compliant)
- Access restricted by Row Level Security (RLS)
Your Rights (GDPR)
Under GDPR you have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and all associated data
- Export your data in machine-readable format
- Withdraw consent at any time
To exercise any right: support@naviaiglobal.com
Data Retention
- Active account: data retained while account is active
- Cancelled account: data deleted within 30 days of request
- Anonymous analytics: retained for 24 months
Cookies
We use essential cookies only:
- Authentication session (required)
- User preferences (required)
We do not use advertising or tracking cookies.
Contact
For privacy questions: support@naviaiglobal.com
NaviAI · Piraeus, Greece · naviaiglobal.com